Moderation policy

This website gives you the opportunity to post comments and ideas that will remain publicly viewable on this website. The site therefore operates a moderation policy to help maintain a civil space for debate and ideas sharing.  This site is moderated which means a council officer reads your contribution when it is posted on the website. In the evening, at weekend and on bank holidays, this site will be pre-moderated and there may be a delay before your idea appears on the site.

We will moderate the site using these principles.

  • Contributions must be civil and tasteful
  • No disruptive, offensive or abusive behaviour: contributions must be constructive and polite, not mean-spirited or contributed with the intention of causing trouble
  • No personal attacks or offensive comments
  • No unlawful or objectionable content: unlawful, harassing, defamatory, accusative or abusive, threatening, harmful, obscene, profane, sexually oriented, racially offensive or otherwise objectionable material is not acceptable.
  • Postings seeking employment or containing advertisements for a commercial product or service
  • Contributions must be in English – we do not have the resources to moderate user submissions in other languages
  • Off-topic party politicking will not be published
  • No impersonation
  • Duplicative or substantially duplicative postings by the same person or entity will be removed
  • Ideas beyond the legal power of the council e.g. requiring UK government legislation may not be published
  • Wildly unrealistic ideas where no consideration has been given to funding in the present climate may not be published
  • Ideas which are the same or similar to ones which already exist on the site
  • Information posted in violation of law, including libel, condoning or encouraging illegal activity, revealing classified information, or infringing on a copyright or trademark.

The Love the Top of the Town site is primarily for new original ideas to improve Basingstoke’s town centre.  'Ideas' and submissions looking to campaign and oppose existing policy should use the council's e-petitions website or explore other avenues.  

Moderators also reserve the right to remove posts which do not address some aspect of the purpose of this campaign. We deeply value your time and input, and our desire is to remove as few posts as possible while ensuring that a focused, constructive discussion takes place. This moderation policy is subject to change to address additional matters as may be warranted.

Unfortunately we aren’t able to respond specifically to the suggestions that have been rejected.